What is User Experience?

In a nutshell this refers to how visitors engage with your website. The 'user experience' encompasses everything that can be accessed on your website from the navigation right through to the products you are promoting.

Why is it important?

The best way to guarantee a successful experience on your website is to first understand how visitors will interact with it. People’s abilities online vary greatly which is why it is essential to provide good access to website users including those with disabilities and cater for a wide range of browsing environments.

What will we do?

We will use our expertise in providing accessible techniques to examine your existing website. We will identify the weaker areas of your website and make recommendations to improve usability. This is all about User Centered Design ("UCD").

What will you get?

• A full performance review of your existing website
• Results from 'user-testing' your website against our usability criteria
• Recommendations to improve the efficiency of your website

You may wish to combine this service with another consultancy offering such as SEO (Search Engine Optimisation) Analysis. Whatever advice you need, we're ready to help you succeed. Contact us to find out how we can improve your service.

Other services:

• Website design & build
• Support services